{{PRODUCT_NAME}}China Claim Readiness
Product Privacy Terms Buy — {{PRICE}}

LEGAL

Terms of Service

Last updated: 11 November 2026 · Applies to {{PRODUCT_NAME}}, operated by {{OPERATOR_LEGAL_NAME}}

本工具输出为基于标准化问卷的结构化信息提示,不构成法律意见,不建立律师-客户关系,不替代针对具体情形的中国执业律师审查。

This tool provides structured informational prompts based on a standardized questionnaire. It does not constitute legal advice, does not create an attorney-client relationship, and does not replace review by a licensed Chinese lawyer for specific circumstances.

Red, amber and green indicate preparation priority only. They do not indicate the merits of the claim or any likelihood of recovery.

These Terms govern your purchase and use of {{PRODUCT_NAME}} (the “Service”), a structured questionnaire that produces a PDF report. By paying for the Service you accept these Terms. If you do not accept them, do not complete the purchase.

Contents

  1. What the Service is
  2. Not legal advice; no attorney-client relationship
  3. The report is generated automatically from your answers
  4. No review by a lawyer is included
  5. Your obligations
  6. Delivery
  7. Refund policy
  8. Licence and permitted use
  9. Limitation of liability
  10. Changes to the Service and these Terms
  11. Governing law and disputes
  12. Mandatory consumer rights
  13. Contact

1. What the Service is

The Service is a structured information tool. You answer 18 questions and two possible follow-ups about the documents you hold in relation to a claim against a debtor in mainland China. A rules engine applies a fixed set of conditions to those answers and produces a 7-page PDF report.

The report covers four indicators — document admissibility, legal clocks, asset visibility, and party, chain of title and security — together with a documentary gap list, a priority action list, and a bilingual terminology annex. It is a checklist against a defined standard. It is not an assessment of your claim.

The Service covers mainland China only. It does not cover Hong Kong SAR, Macao SAR or the Taiwan region, and it does not cover enforcement in any other jurisdiction.

2. Not legal advice; no attorney-client relationship

The Service does not provide legal advice. It does not apply law to your facts, does not evaluate the merits of your claim, does not assess the strength of either party's position, and does not predict any outcome.

No attorney-client relationship is created by buying the Service, by receiving the report, or by any email exchanged with support. The operator is not acting as your lawyer, and nothing in the report is a legal opinion on which you may rely as such.

Every statement in the report is conditional in form: if the fact pattern as recorded in your answers holds, then the type of risk described is ordinarily present. The report contains no score, no probability, and no prediction of success.

The colour coding — red, amber, green — indicates preparation priority only. It says nothing about whether a claim is good, whether proceedings should be brought, or whether money will be recovered.

If you need advice on your specific circumstances, you must instruct a licensed Chinese lawyer. The report is designed to make that conversation shorter and better prepared, not to replace it.

3. The report is generated automatically from your answers

The report is produced by fixed rules applied to what you enter. It is not written by a person, and no one reads your answers before the report is issued.

Two consequences follow, and you accept them by purchasing:

  • If an answer is wrong, the corresponding part of the report will be wrong. The questions are written to be answered from documents in hand rather than from memory, and the form asks you to do exactly that.
  • The report reflects only the attributes the questionnaire asks about. Facts outside the questionnaire — the debtor's conduct, market conditions, the existence of other creditors, the quality of a witness — are outside its scope and are not taken into account.

You may re-submit the questionnaire on the same order if you answered incorrectly, and a new report will be generated from the corrected answers. The earlier report is not revised or withdrawn; keep the version you intend to rely on.

4. No review by a lawyer is included

No lawyer reviews your answers, your documents, or the generated report at any point. The Service does not verify the authenticity, completeness, or admissibility of any document, and it has never seen them: there is no upload function, and documents sent to the support address are deleted unread.

The report does not identify the correct cause of action, the correct defendant, or the correct forum, and it does not calculate any limitation, guarantee, or enforcement period. Those determinations require a lawyer instructed on the specific file.

The Service is not a substitute for review by a licensed Chinese lawyer for your specific circumstances.

5. Your obligations

  • Provide an email address you control. Delivery to that address is the performance of our obligation.
  • Answer the questionnaire accurately and from documents in hand. Do not guess dates, amounts, or the form of a document.
  • Do not enter into free-text fields the personal data of third parties, account numbers, or the contents of agreements. Describe what you hold; do not reproduce it.
  • Do not resell, republish, or redistribute the report as your own product, and do not present it as legal advice to any third party.
  • Use the Service only for lawful purposes and only in relation to claims you are entitled to pursue or to evaluate.

6. Delivery

On payment you receive, at the email address given at checkout, a confirmation and a personal questionnaire link. On submission of the questionnaire, the report is generated automatically and sent to the same address, typically within {{DELIVERY_WINDOW}}.

Delivery is complete when the report is transmitted to the email address you provided. Automated email can be filtered: if the message has not arrived, check the spam and promotions folders before contacting support. We will re-send once on request; a re-send does not create a new order.

If you entered an incorrect address, we will attempt to correct it once on proof of the order. If an incorrect address makes delivery impossible and the address cannot be corrected, section 7 applies.

7. Refund policy

Digital product: no refund after delivery, except in the case of technical failure.

The report is generated and delivered automatically and immediately, and it cannot be returned. The exception is narrow and specific.

A refund is issued in full if

  • payment was taken, and
  • the report was not delivered to the email address you provided, and
  • the failure was not caused by an incorrect address or by a spam filter, and
  • we cannot deliver it after one attempt to resolve the failure.

A refund is not issued if

  • you disagree with the contents of the report;
  • you answered the questionnaire inaccurately, or answered from memory rather than from documents;
  • you expected legal advice, a consultation, or a view on whether you will recover;
  • the report tells you something you did not want to hear;
  • you no longer need the report, or your circumstances changed after purchase.

To request a refund under the exception, write to support@yourdomain.com within 30 days of the order date, with the order reference and the email address used at checkout. We decide within 10 business days and, where a refund is due, process it to the original payment method through Creem. Bank or card processing times are outside our control.

This policy does not limit any right you have under mandatory consumer law in your country of residence (see section 12).

8. Licence and permitted use

On payment we grant you a personal, non-exclusive, non-transferable licence to use the report for your own claim, and to share it with a lawyer you instruct in relation to that claim, or with your own advisers, auditors, or counterparty in a settlement discussion.

You may not resell the report, publish it as a template or product, use it to advertise legal services, or present it to any third party as legal advice or as an opinion on the merits of a claim.

We retain all rights in the Service, the rules engine, the report template, and the underlying text. The questionnaire answers remain yours; you grant us the limited licence needed to generate and deliver the report and to keep the order record described in the Privacy Policy.

9. Limitation of liability

Nothing in these Terms excludes liability that cannot be excluded by law, including liability for fraud or for death or personal injury caused by negligence.

Subject to that:

  • The Service is provided on an “as is” basis. We do not warrant that the report is complete for your purposes, that it identifies every risk in your file, or that acting or not acting on it will produce any particular result.
  • We are not liable for decisions you take on the basis of the report, for the outcome of any negotiation, proceeding, or enforcement, or for the acts or omissions of any lawyer you instruct.
  • We are not liable for indirect or consequential loss, loss of profit, loss of opportunity, or loss of a claim, however arising.
  • Our total aggregate liability arising out of or in connection with the Service is limited to the amount you paid for the order giving rise to the claim.

You acknowledge that these limits are a condition of the price, and that the price reflects a structured information tool rather than legal services.

10. Changes to the Service and these Terms

We may change the questionnaire, the rules, or the report format at any time. The version that applies to your order is the version in operation when your report was generated. Reports already delivered are not regenerated after a change.

We may revise these Terms. The version in force at the time of your order governs that order. If a revision materially affects an order already placed, we will email you before it takes effect.

We may suspend or withdraw the Service. If we withdraw it before delivering a report you have paid for, we refund that order in full.

11. Governing law and disputes

These Terms are governed by the laws of the People's Republic of China, without regard to conflict-of-law rules. Subject to section 12, the courts at the operator's registered address have exclusive jurisdiction over any dispute arising out of or in connection with these Terms or the Service.

Before commencing proceedings, write to support@yourdomain.com with a description of the dispute and the order reference. We will attempt to resolve it within 30 days.

12. Mandatory consumer rights

If you are a consumer resident in a jurisdiction whose law grants you rights that cannot be waived by contract — including mandatory cooling-off, conformity, or venue rules in the European Union, the United Kingdom, or elsewhere — nothing in these Terms limits those rights, and section 11 applies only to the extent permitted by that law.

Where a mandatory rule entitles you to withdraw from a distance contract within a stated period, note that the report is digital content delivered immediately: by submitting the questionnaire you request immediate performance and acknowledge that the withdrawal right is lost once the report has been delivered, to the extent the applicable law permits that consequence.

13. Contact

{{PRODUCT_NAME}} is operated by {{OPERATOR_LEGAL_NAME}}, {{REGISTERED_ADDRESS}}.
Support and legal notices: support@yourdomain.com.

Support covers delivery of the product you paid for. It does not extend to questions about your claim, to document review, or to whether a step in the report applies to your circumstances. Those require an engagement with a licensed lawyer.

{{PRODUCT_NAME}}

Operated by {{OPERATOR_LEGAL_NAME}}
{{REGISTERED_ADDRESS}}

Product Terms of Service Privacy Policy support@yourdomain.com

This product provides structured informational prompts based on a standardized questionnaire. It does not constitute legal advice, does not create an attorney-client relationship, and does not replace review by a licensed Chinese lawyer for specific circumstances.

本产品输出为基于标准化问卷的结构化信息提示,不构成法律意见,不建立律师-客户关系,不替代针对具体情形的中国执业律师审查。

Payments are processed by Creem. Digital product: no refund after delivery, except in the case of technical failure. No after-sales consultation is provided.

© 2026 {{OPERATOR_LEGAL_NAME}}. All rights reserved.